About Me

My passion for understanding and working with people began by studying Psychology at Bangor University, graduating with a BA Hons (2:1) degree. Following that I spent a year solo travelling around the world across many different countries including Indonesia, Thailand, Australia and New Zealand. I then joined Virgin Mobile (now Virgin Media) as a Customer Service Adviser. I remained with the company for 12 years, growing a career in training and development…I’m most proud of designing, delivering and evaluating a training program which was taken to all Virgin Media customer centres including the then outsource partner in Johannesburg South Africa where, over the course of 2 years, I had the opportunity to work with managers and trainers to enable them to deliver the program for themselves.

Experiencing an episode of (what I now recognize as) post-natal depression following my first sons’ birth, inspired me to want to retrain as a counsellor. I was able to gain my basic counselling qualifications at Lackham College in Chippenham before being accepted by Relate to complete a 2-year Diploma in Relationship Counselling. I have worked for Relate for 5 years, where I continue to work with individuals and couples at my local Centre in Wiltshire but also through Relates digital platform providing video call, email, voice call, and text chat counselling.